Terms & Conditions

You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to keep it accurate, current and complete.

You are responsible for maintaining the confidentiality of your credentials. By allowing others to access your account details, you agree that such individuals are acting on your behalf and that you are bound by any changes they make. To maintain control of your account, you should control the devices used to access the Platform and not reveal your password or payment method details to anyone.

By using the Platform, you affirm that you are 18 years or older, or, if you are not, that you are at least 13 years old and have obtained parental or guardian consent to enter into these Terms.

You agree not to engage in any activity that may:

• Violate any applicable laws or regulations;
• Infringe upon the rights of others;
• Interfere with the operation or security of the Platform; or
• Use the Platform to distribute spam, viruses, or other harmful content.

The Platform facilitates the processing of payment transactions to complete purchases. The Service stores information such as payment instruments and processes payment transactions. We may delay processing of suspicious transactions or those involving fraud, misconduct, or violation of applicable law or these Terms, as determined in NoReplay's sole discretion.

NoReplay does not store full debit or credit card details. Payment card information is processed by licensed payment service providers.

Prices do not include applicable taxes and possible transaction fees, which will be added to your order total at checkout. You are responsible for paying all taxes and other fees associated with your purchase.

Payments may be made using M-Pesa, cards, bank transfer, and other available payment methods. The Company may use third-party payment processors to facilitate transactions, and your use of such processors is subject to their terms and conditions.

You may update your Payment Methods at any time. Following any update, you authorise the Company to continue to charge the applicable Payment Method.

You acknowledge that Vendors make every effort to accurately describe products available on the Platform. However, the Company does not warrant that product descriptions are error-free.

All products and deals are subject to availability. The Company and its Vendors or Partners reserve the right to limit the quantity of deals available for redemption and to discontinue any deals at any time without prior notice.

Certain deals may have limitations or restrictions, such as expiration dates, and you agree to abide by such limitations.

You retain ownership of any content you submit or upload to the Platform.

You grant the Company a non-exclusive, royalty-free, worldwide licence to use, reproduce, modify, adapt, publish, translate, and distribute such content for the purpose of operating and promoting the Platform.

The Company respects the intellectual property rights of others and expects you to do the same. You agree not to infringe upon the intellectual property rights of third parties.

The Platform strictly prohibits content that contains, promotes, facilitates, sells or otherwise includes:

• Misleading, deceptive, or unrealistic information or content;
• Discrimination, harassment, provocation, or disparagement of people based on age, colour, disability, ethnicity, family status, gender identity, genetic condition, medical status, national origin, race, religion, sex, or sexual orientation;
• Malware, spyware, or any malicious software that results in the spread of a digital virus or other unwanted experience;
• Excessive profanity, violence, gore, or symbols that create a negative or offensive experience;
• Misleading or deceptive promotional practices;
• Gambling, lotteries, casinos, sports books, poker, bingo, or any other authorised or unauthorised forms of gambling;
• Sale, use, or glorification of illegal, recreational, or prescription pharmaceuticals;
• Sale or use of bodily fluids or parts;
• Illegal products, services, or activities; or
• Sale, use, or glorification of weapons, ammunition, or explosives including related accessories.

The Company collects and processes personal information in accordance with its Privacy & Data Protection Policy, which complies with the Kenya Data Protection Act (No. 24 of 2019).

You consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy. You are responsible for maintaining the confidentiality of your personal information and for any consequences resulting from unauthorised access to your details.

Platform operation. You grant to the Company the right to allow the Platform to use your device's processor, bandwidth, and storage hardware to facilitate the operation of the Platform, and to provide advertising and other information to you.

Feedback. If you provide ideas, suggestions, or other feedback in connection with your use of the Platform ("Feedback"), such Feedback is not confidential and may be used by the Company without restriction and without payment to you.

The Company uses reasonable efforts to keep the Platform operational and to provide a personalised experience. However, the Company reserves the right to change its Platform's offerings and availability from time to time, without notice or liability. In particular:

• The Platform may experience temporary interruptions due to technical difficulties, maintenance, testing, or updates required to reflect changes in law or regulation.
• The Company may modify, suspend, or stop providing all or part of the Platform, including particular functions, features, subscription plans, and promotional offerings.
• The Company has no obligation to provide any specific deals through the Platform; the Company or applicable Vendors may remove particular content without notice.

The Platform may be integrated with or interact with third-party applications, websites, and services, as well as third-party devices. Your use of such third-party applications and devices may be subject to additional terms provided by the applicable third party. The Company does not guarantee that third-party applications and devices will be compatible with the Platform.

The Company reserves the right to suspend or terminate your access to the Platform at any time and for any reason, without prior notice, in the event that you are in violation of the terms and conditions contained herein and/or the policies of the Company.

Please review the Refund Policy carefully before making payment for goods and services offered on the Platform. By proceeding with a payment, you acknowledge that you have read, understood, and agreed to the terms of the Refund Policy as published on the Platform.

The Company reserves the right to modify or update these Terms at any time without prior notice. You are responsible for reviewing these Terms periodically for changes.

Should any provision of these Terms be held invalid or unenforceable for any reason or to any extent, the remaining provisions will not be affected, and the application of that provision shall be enforced to the extent permitted by law.

Any failure by the Company to enforce these Terms or any provision thereof shall not waive the Company's right to do so.

The Company may assign any or all of these Terms, and may assign or delegate, in whole or in part, any of its rights or obligations under these Terms.

These Terms shall be governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of the Republic of Kenya.

By accessing or using this Platform, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms, do not access or use the Platform.